Refund Policy

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Last updated: May 2026

Our policy

We want you to be happy with your purchase. If you run into any issue with the app, write to us at [email protected] and we'll do our best to resolve it before considering a refund.

When a refund applies

We accept refund requests in the following cases:

• The app fails to install or launch on a compatible system (macOS Apple Silicon or Windows x64) and we have not been able to resolve the issue within a reasonable time.
• The app has a critical bug that prevents basic use and no fix is available.
• The request is made within 30 days of the purchase date.

When a refund does not apply

• More than 30 days have passed since the purchase.
• The device does not meet the minimum requirements (macOS Apple Silicon or Windows x64).
• The reason is a change of mind after downloading and using the app.

How to request a refund

Send an email to [email protected] with the email address used for your purchase and a brief description of the issue. We will respond within 48 hours.

Approved refunds are processed through LemonSqueezy and returned via the original payment method.

Questions before buying?

If you're not sure whether Legado is compatible with your system or right for your needs, reach out before purchasing. We're happy to help. [email protected]